What is V.O.I.C.E.?

V.O.I.C.E., Vacation Ownership Interval Compensation Exchange, is a product of SaveOnResorts.com and is the most dynamic exchange product available to vacation interval owners. V.O.I.C.E. allows you to deposit your interval for travel credit ("Reward Credits"), which can be redeemed for accommodations, cruises and other travel components.

How many credits do I get for my interval?

To check the amount of credits your interval is worth, enter the city and the resort where your unit is located. Then, choose the unit type, the week number, and the year of the interval that you want to deposit. Click on Check Redemption Price, and the value of your interval will appear below in point value.

When will the credits post to my account?

Once you have filled out the form, we will inform the resort of your decision. When we get approval from the resort, that your interval is paid in full and that there are no holds on your account, we will post your reward credits to your account.

Will my credit card be charged $75, once I click Submit?

No, once you have filled out the form, we will inform the resort of your decision. When we get approval from the resort, we will charge your credit card the $75 fee.

Is there a maximum number of weeks I can deposit per year?

Yes, there is a maximum of four weeks that can be deposited per account per calendar year. Only one week with the same travel dates may be deposited per year.

What will happen, if my resort does not allow me to release my interval?

If your resort does not allow you to release your interval, your credit card will not be charged the $75 fee, and the credits will not be posted to your account. Contact your resort for further information regarding your account.

What do I do if my City and/or Resort are not listed?

If you do not see the city and/or resort in the drop down menus, click on the Click Here link where it states; "Don't see the resort you are looking for? Click here to tell us about it." Then, just write us a message letting us know which city and/or resort you would like us to add.

Is there anything else that needs to be done once I submit this form?

Once you submit this form, a printable version of the form will appear on the following page. Read and sign the form and then either email it to voice@vacationowners.net or fax it to (877) 737-1542. Members will need to return the completed unit release form within one (1) week of depositing their week into the V.O.I.C.E. program. If My Discount Travel does not receive the unit release form within that time frame, the deposit will be denied and the $75 USD application fee will be refunded to the member.

What would I be able to use my credits on?

Currently, you can redeem your credits for accommodations, cruises, activities, and car rentals.

Would I be able to redeem my credits for flights?

Yes, the Reward Credits you receive will be redeemable on the site for flights.

Can I redeem my My Discount Travel Reward Credits for RCI and/or II products and services, and vice versa?

No, reward credits gained through V.O.I.C.E. are specific to My Discount Travel. For example, points gained through RCI and II cannot be used on the My Discount Travel' website, and credits given through My Discount Travel cannot be used to redeem RCI or II products and services. They have no correlation, and are based on a completely different point value system.

If I have a floating week, how do I know which week to deposit?

For members with floating weeks, you must contact the resort prior to depositing your week into V.O.I.C.E. and choose a week that is fixed.

Will my credits expire?

Yes, credits gained through V.O.I.C.E. will expire 18 months from the time they were activated.

Are all intervals accepted through the V.O.I.C.E. program?

Yes, all intervals are accepted through the V.O.I.C.E. program; however, for some resorts, additional terms and conditions may apply. For a full list of terms, click here.